Thank you for shopping at PharmStudy. We value your satisfaction and strive to provide you with the best possible shopping experience. In the event that you need to request a refund, please carefully review our refund policy outlined below.
1. Eligibility for Refund
We offer refunds on products that meet the following criteria:
- Defective or Damaged Products: If the product you received is defective or damaged, we will gladly issue a refund or replacement.
- Incorrect Item Received: In the rare instance that you receive an item different from what you ordered, we will provide a refund or send you the correct item.
2. Refund Process
To initiate a refund, please follow these steps:
- Contact Us: Reach out to our customer support team within 7 days of receiving the product. You can contact us via pharmstudy18@gmail.com.
- Provide Details: Please provide your order number, a description of the issue, and any relevant photos that illustrate the problem. This will help us process your request quickly and efficiently.
- Evaluation: Our team will review your request and assess whether it meets the eligibility criteria for a refund.
- Confirmation: Once we have reviewed your request and approved the refund, we will notify you via email. This email will also provide you with the details of the refund process.
- Refund: The refund will be processed using the original payment method used during the purchase. Please note that it may take 7 days for the refund to appear in your account, depending on your bank or credit card provider.
3. Non-Refundable Items
Please be aware that certain items are not eligible for refunds:
- Digital Products: Due to the nature of digital products, we cannot offer refunds for items such as downloadable software, e-books, and digital subscriptions.
- Gift Cards: Gift cards purchased from our website are non-refundable.
4. Contact Us
If you have any questions or concerns about our refund policy, please don’t hesitate to contact our customer support team. We’re here to assist you and ensure you have a positive shopping experience.
- Email: pharmstudy18@gmail.com
5. Changes to this Policy
We reserve the right to update or modify our refund policy at any time. Any changes will be posted on this page, and the effective date will be indicated at the top of the policy.
By shopping on PharmStudy you agree to adhere to our refund policy as outlined above. Your satisfaction is our priority, and we appreciate your understanding of our refund procedures.
PharmStudy, https://pharmstudy.co.in/ India.